COIN HEALTHCARE NETWORK
Learning Resources

Telehealth Training

Free, self-paced telehealth training from the Telehealth Classroom — a federally funded program hosted by the Northeast Telehealth Resource Center and MCD Global Health, made possible by the Office for the Advancement of Telehealth, Health Resources and Services Administration (HRSA), U.S. Department of Health and Human Services.

These are external training resources that the COIN Healthcare Network points to for the community health workers, partners, and community members who carry the Network's care lines. They are not programs of the COIN Healthcare Network, and listing them here is not a partnership or an endorsement. The Network's own services are delivered through CHW Workforce Development, Inc., a separate organization.

Course 01

Telehealth Basics for Community Health Workers

Built for community health workers and the people who help clients use telehealth: what telehealth is, its modalities, assessing technology and readiness, and the CHW's role in telehealth care.

About 90 minutes · Printable Certificate of Completion · No CE credit

Open at Telehealth Classroom →
Toolkit 02

Telehealth Access Points Toolkit for Community Organizations

How a community organization decides whether a Telehealth Access Point (TAP) is right for it — and the steps to plan, govern, design, prepare, and launch a dedicated public space where people can attend telehealth appointments.

Self-paced toolkit · No CE credit

Open at Telehealth Classroom →
Toolkit 03

Telehealth Toolkit for SUD and OUD Services

Implementing, optimizing, and expanding telehealth for substance use disorder and opioid use disorder treatment and recovery — telehealth policy, SUD billing and coding, MAT workflows, and video visit best practices.

Self-paced toolkit · No CE credit

Open at Telehealth Classroom →
Course 04

Achieving Quality in Telehealth

Practical resources for providers on operational and clinical best practices: telehealth integration, patient selection and engagement, team-based care, etiquette and webside manner, and quality measures.

About 60 minutes · See the course page for current continuing-education details

Open at Telehealth Classroom →
Catalog 05

Full Course Catalog

All 21 free courses and toolkits in the Telehealth Classroom — school-based telebehavioral health, primary care, eConsults, end-of-life preferences, digital health, and more.

21 courses & toolkits · All free

Browse the Full Catalog →
Toolkit 06

Developing a School Based Telebehavioral Health Program

A toolkit supporting the implementation of high-quality, effective school-based telebehavioral health programs that improve outcomes for students with social-emotional and behavioral health needs.

Self-paced toolkit · No CE credit

Open at Telehealth Classroom →
Course 07

Telehealth Basics for CHWs — MCD Community Health Worker Online

From MCD Community Health Worker Online (MCD Global Health) — a self-paced module written for community health workers: what telehealth is, telehealth modalities, assessing technology and telehealth readiness, the roles and implications of telehealth for CHWs, and the skills and activities CHWs use to help clients connect to care.

1.5 hours · Self-paced module

Open the module at MCD CHW Online →
Before You Start

All of these courses are free. A free email registration is required to take them. Most carry no continuing-education credit — where credit or a certificate is offered, the course page says so; check each course page for its current details. Registration, course records, and any certificates are handled by the provider on the provider’s own site.

← Back to the Network